
How to switch to concierge medicine is often more straightforward than patients expect. For many people, the decision begins with a desire for more time with their physician, easier access to appointments, and a long-term relationship with someone who truly understands their health.
Switching to concierge medicine also means choosing a different approach to primary care. Exceptional Health is a concierge primary care practice located in Wellesley and serving patients throughout Greater Boston. Our team helps make the transition simple and organized, from your first conversation with us through the transfer of your medical records and your initial comprehensive visit.
This guide explains how to switch to concierge medicine, what to expect at each step, and how Exceptional Health helps patients establish a new primary care relationship.
If you are still considering your options, you can learn more about our concierge approach or read our guide to concierge medicine versus traditional primary care.
How to Switch to Concierge Medicine in Five Steps
The process typically involves choosing a physician, completing your enrollment, transferring your medical records, and scheduling your first appointment. Here is how switching to concierge medicine works at Exceptional Health.
Step 1: Speak With Our Team
The process begins with a conversation.
A member of our team will learn more about what you are looking for, answer your initial questions, and help determine which Exceptional Health physician may be the best fit for your needs.
This is also an opportunity to learn more about:
- Our concierge primary care approach
- Physician availability
- The services included in your care
- How the membership process works
- What to expect when changing practices
If you are researching how to switch to concierge medicine, this first conversation can help you understand how the practice works and what the transition may look like before you decide whether to move forward.
Step 2: Schedule a Complimentary Meet & Greet
Choosing a primary care physician is an important and personal decision. Before becoming a member, prospective patients have the opportunity to meet with a physician and learn more about their approach to care.
During the Meet & Greet, you can discuss:
- Your current healthcare priorities
- What you are looking for in a physician
- The physician’s care philosophy
- How the membership model works
- How appointments and physician communication are handled
- Any questions or concerns about making the transition
The goal is to make sure you feel comfortable, informed, and confident before moving forward.
Step 3: Complete Your Enrollment
Once you decide to join, our team will guide you through the enrollment process and provide the necessary membership documents.
After your enrollment is complete, we will explain the next steps and help schedule your first comprehensive appointment. This formally begins your new concierge primary care relationship.
Step 4: Transfer Your Medical Records
You do not need to start over when changing physicians or manage the records transfer on your own.
Our team will provide the appropriate medical records release forms for you to complete and coordinate directly with your previous healthcare providers to obtain your records. The U.S. Department of Health and Human Services also provides information about patients’ rights to access their health information under HIPAA.
Depending on your medical history, those records may include:
- Prior office notes
- Laboratory results
- Imaging reports
- Medication lists
- Immunization records
- Specialist consultation notes
- Previous diagnoses and treatment plans
Reviewing these records gives your new physician important context before your first medical visit and helps support continuity of care during the transition.
Step 5: Complete Your Initial Comprehensive Visit
Your first medical appointment gives you and your physician the time to develop a thorough understanding of your health.
The conversation may include:
- Your personal and family medical history
- Current medications and treatments
- Nutrition and exercise habits
- Sleep and stress
- Preventive screenings
- Chronic health concerns
- Personal health goals
- Questions that may not have been addressed during previous appointments
This visit creates the foundation for your ongoing care. Your physician can then develop recommendations based on your individual history, risks, lifestyle, and priorities.
What to Expect When Switching to Concierge Medicine
Switching to concierge medicine does not mean starting over with your healthcare. Your existing medical history, medications, specialist relationships, and previous testing all provide important context for your new primary care physician.
The transition generally involves getting to know the practice, meeting your physician, completing your enrollment, transferring your medical records, and having time for a comprehensive first visit.
Understanding how to switch to concierge medicine before you begin can make the process feel more organized and help you know what information may be needed along the way.
Concierge Primary Care Serving Greater Boston
Exceptional Health is conveniently located in Wellesley and provides concierge primary care for patients throughout Greater Boston, including Boston, Newton, Brookline, Needham, Weston, Chestnut Hill, and surrounding communities.
Our practice is designed for patients who value more time with their physician, responsive access, continuity of care, and a thoughtful approach to long-term health.
Take the Next Step
If you have been researching how to switch to concierge medicine, the next step can simply be a conversation.
We invite you to schedule a complimentary Meet & Greet with Exceptional Health. During your initial conversation, we can answer your questions, explain how the membership process works, discuss physician availability, and help determine which physician may be the right fit for you.
Start a Conversation With Our Team
Complete the form below, and a member of our team will contact you to learn more about what you are looking for, answer your questions, and explain the next steps.
Your information will remain private and will only be used to respond to your inquiry. Please do not include urgent or sensitive medical information in this form.


